Support Tickets

local

support

Manage support tickets across all projects. Create, track, investigate, and resolve bugs and change requests.

Included in every Nova Skills API key. Nothing to install — get a bearer token and this skill is available on your MCP endpoint.

Tools (6)

support_create_ticket
Create a support ticket for a project. Use when a user reports a bug, issue, or change request for a specific project.
support_list_tickets
List support tickets. Filter by project, status, or priority. Use when the user asks about open issues, bugs, or support tickets.
support_list_my_tickets
List tickets that the current user has reported (across all projects). Use when the user asks 'what are my tickets', 'my open tickets', 'track my issues', etc.
support_get_ticket
Get full details of a specific support ticket including audit trail.
support_update_ticket
Update a support ticket — change status, priority, assignee, or add a resolution. Use when working on a ticket or closing it.
support_investigate_ticket
Investigate a support ticket by analyzing the project context. Returns the ticket details and project info so you can then use claude_code_run to investigate the codebase.